Service 03 of 05 · Monthly care plans

So you never wake up to a
hacked website.

Updates, backups, security monitoring, and performance checks — every month, without fail. Two plans, one VIP tier coming soon, and a simple promise: if something breaks on our watch, we fix it.

See the plans Compare features

From $99/month · Cancel any time · No 12-month lock-in.

100+Sites on
monthly care

99.99%Average
uptime

0Unresolved
hacks, 2024–25

4hrMedian response
to incidents

$99Starting
monthly fee

Most maintenance contracts are a rolling apology for work someone else did badly. That’s not our offer. We keep well-built sites well-kept — or we quietly fix the worst of an inherited mess first, then move it onto a plan that makes sense.

Monthly plans · Cancel any time

Three tiers. No surprises.

Pick the plan that fits the size and sensitivity of your site. You can move up or down at the start of any month — and cancel whenever, for any reason.

Lean

For solo operators

$99 /mo

BackupsWeekly off-site backups, 30-day retention
UpdatesCore, theme & plugin updates twice monthly
SecurityMalware scanning + hardened login
Uptime24/7 monitoring with email alerts
ReportingMonthly health report · PDF
Edits30 minutes of included edit time

Start Lean

Full

VIP

Coming Q3

$499 /mo

Everything in FullDaily backups, WAF, monitoring, reports
Priority2-hour SLA on incidents · Slack channel
PerformanceMonthly performance tuning
SecurityQuarterly penetration-style review
Content4 hours of edit time, rollover monthly
StrategyQuarterly 45-min review call
PartnershipNamed senior engineer as your lead

Join the waitlist

Full feature comparison

What exactly is in each plan.

Printed in full so there’s no hidden-footnote surprise once you’re signed up. If it’s not on this list, it’s not in the plan.

Feature	Lean · $99	Full · $249	VIP · $499
Off-site backup frequency	Weekly	Daily	Daily + hourly db
Backup retention	30 days	90 days	1 year
Core + plugin updates	2× / month	Weekly	Weekly
Staging-tested updates	—	•	•
Malware scanning	Weekly	Daily	Real-time
Web-application firewall (WAF)	—	•	•
2FA + hardened login	•	•	•
Uptime monitoring	Email	SMS + Email	Phone + SMS + Email
Incident response SLA	24 hours	4 hours	2 hours · 24/7
Monthly health report	PDF	PDF + call	PDF + call
Included edit time	30 min	2 hr	4 hr · rollover
PageSpeed tuning	—	Quarterly	Monthly
Dedicated Slack channel	—	—	•
Named senior engineer	—	—	•
Quarterly strategy call	—	—	•

What happens every month

Six things done, every month, without you asking.

Maintenance isn’t a single big thing — it’s a rhythm of small, unglamorous tasks done consistently. Here’s the rhythm.

Task · 01

Backups that actually restore

Off-site, encrypted, tested monthly by restoring to a sandbox. A backup you haven’t tried is just hope.

Task · 02

Updates, staged first

Core, themes, and plugins updated on a staging URL, tested, then promoted. No live-site gambling with your business.

Task · 03

Security monitoring

Malware scans, WAF rules, file-integrity checks, and hardened login. Every month, not just after the first incident.

Task · 04

Uptime alerts

One-minute check intervals. If your site goes down at 3am, we know before you do — and we’re already looking.

Task · 05

Performance checks

PageSpeed, Core Web Vitals, database health reviewed quarterly. Slow creep caught before your users feel it.

Task · 06

Plain-English reporting

A PDF each month that a non-technical founder can actually read. Three numbers, a summary, the receipts.

DIY vs NineGravity

Because “I’ll do it myself” is a project that never ships.

You could absolutely do this work. Most people don’t — and the ones who do start, usually stop. Here’s the honest comparison.

Task	If you DIY	Full plan · $249/mo
Off-site backups	UpdraftPlus Premium · $95/yr	Included · tested quarterly
Malware scanner	Wordfence Premium · $149/yr	Included · reviewed by a human
Uptime monitoring	UptimeRobot Pro · $84/yr	Included · SMS alerts
Plugin updates	Your time · ≈1hr/week	Included · staging-tested
PageSpeed tuning	A tutorial weekend	Quarterly · done for you
Monthly report	You make a spreadsheet	Ready in your inbox
When something breaks	You, at 9pm, on Google	Us, within 4 hours
Total cost	$328/yr tools + your time	$2,988/yr · everything above

You are capable of all of this. You are not, statistically, going to do it for three years running.

The cadence

What we do — and when.

Rhythm · 01

Watching

Every day

Uptime probes run every minute. Malware scans, file-integrity checks, and security log review run overnight on Full plans.

Rhythm · 02

Updating

Every week

Plugin and theme updates reviewed for compatibility, tested on staging, then promoted with one-click rollback ready.

Rhythm · 03

Reporting

Every month

Health report generated and emailed on the 1st. A summary a founder can read in 90 seconds, with the data if you want to dig.

Rhythm · 04

Tuning

Every quarter

PageSpeed review, database optimization, and a cleanup pass for unused media and plugins. A light tidy, not a rebuild.

What clients say

The kindest word for maintenance is quiet.

Law firm

“We switched to the Full plan after our old host held a backup hostage during a migration. Two years in and it’s the least I’ve thought about our website.”

Marcus H.

Managing Partner · Boutique law firm

E-commerce

“They noticed a plugin vulnerability and patched it the same afternoon. I only found out because it was in the monthly report.”

Sofia N.

Owner · Independent bookshop

Charity

“We pay $99/month. That’s less than the last emergency call-out from our previous developer.”

Kwame A.

Director · Mid-sized charity

Questions about maintenance

Answered before you ask.

Do I need to have built the site with you to sign up?

No. Most maintenance clients inherited sites we didn’t build. We’ll do a free 30-minute onboarding audit, fix anything critical (malware, broken backups, neglected plugins) before it enters the plan, and give you a clear report of what we found. If the site is genuinely in a bad state, we’ll tell you honestly and quote a one-time cleanup before starting the monthly cadence.

What counts as “edit time”?

Content updates, small design tweaks, adding a new landing page, swapping out images, publishing a blog post — the small routine work that shouldn’t require a quote each time. Anything that takes more than the included minutes each month is scoped separately at $95/hour, always quoted in advance.

What if something breaks and it’s my fault?

We restore it from the last good backup, same day, no extra charge. “Your fault” is almost never actually your fault — a bad plugin update, a rogue third-party script, an errant paste in the editor — and none of that changes our response.

Can I cancel?

Any time. Give us 14 days’ notice so we can hand over clean access credentials and a final report. No cancellation fee, no guilt email, no retention offer you didn’t ask for.

Do you host the site, or just maintain it?

Just maintain. Hosting stays with you (Kinsta, WP Engine, Cloudways, or wherever you’re happy). We access via a managed credential — and we’ll make recommendations if your current host is genuinely holding the site back.

What about e-commerce / WooCommerce sites?

All three plans support WooCommerce. Note that stores with 500+ products or 1,000+ orders/month are best served by the Full plan minimum — the extra monitoring and daily backups earn their keep quickly.

When is VIP available?

Q3 2026. We’re taking a waitlist now — you’ll get first refusal at the launch rate, and you can pilot the tier for 60 days before committing.

Choose a plan

Stop thinking about your website.
Put it on a plan.

Most maintenance clients tell us the real win isn’t the uptime percentage or the speed score — it’s that the site stopped being something they thought about at weekends.

Lean · $99/mo

The right starting point for a small site, a personal brand, or a charity with a tight budget. Weekly backups, monthly updates, a monthly report in your inbox.